What you need to know
Cancellations, Payment, & Communication
⚬ Please cancel or reschedule your appointment as soon as you know you won’t be able to make it.
⚬ Cancellations with less than 48 hours notice will be charged 50% of the appointment cost.
⚬ Cancellations/rescheduling with less than 24HRS hours notice will be charged 100% of the appointment cost.
⚬ No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done with a complimentary 30 minute express touch up application or product. Any concerns addressed after 72 hrs of your last appointment or if you fail to follow the proper after care instructions, you will be charged at full price for the service.
⚬ If you don’t show up to your scheduled appointment time, you will be charged 100% of the appointment cost.
⚬ A credit card is kept on file for all clients. This card will not be charged unless you cancel your appointment with less than 24 hours notice or if you do not show up to your appointment.
⚬ If you have frequently cancelled or if you have been a no-show to an appointment, I will require you to prepay for your appointment in order to book with me.
⚬ Due to health and safety concerns, guests, kids, and pets are not allowed.
⚬ You must be 18 or older to book an appointment.
⚬ Payments are accepted in cash or on a card. Venmo.
⚬ Clients must book their own appointments online or in person with me.
⚬ You will receive an automated reminder text and/or email three days prior to your scheduled appointment.
⚬ Clients are responsible for arriving to their appointments on the correct day at the correct time.
⚬ If you are early to your appointment, please wait in your car until your scheduled appointment time.
⚬ Your appointment begins and ends at the scheduled time, even if you are late. Please plan accordingly for traffic, trains, etc.
⚬ The best way to get a hold of me is to text me at 253-256-3045. I will respond as quickly as I can during my normal business hours.
⚬ If it is your first appointment, please reach out to me for the address.