These are based on guidelines provided and required by the state.

  • If you currently or recently have had symptoms of any illness, especially those consistent with COVID-19 (such as fever, cough, shortness of breath, chills, body aches, loss of taste and smell, fatigue, sore throat) in the last 14 days you must reschedule. If you arrive ill, you will be sent home. Dream Lashes & Skin LLC  will waive all cancellation fees in case of illness, if notified prior to appointment time.

  • If you have or possibly have been exposed to someone who has been diagnosed with COVID-19 or has had coronavirus symptoms within the last 14 days, you must reschedule. Dream Lashes & Skin LLC  will waive all fees in case of illness, exposure, or anything COVID related if notified prior to appointment time.

  • Your temperature may be taken upon arrival. Guests with temperatures 100.3 or higher will be sent home and rebooked for a later date.

  • Face masks are required before entering entering Dream Lashes & Skin LLC, and your nose and mouth must be covered. I will give you a mask at our first appointment back if needed. If you arrive with no mask to any appointment after that, you may not enter or receive a service, or you can buy another from me if I have extra.

  • Wait in your car until your appointment time and text when you arrive. Doors will now be locked 24/7. Simply wait in your car, text when you've arrived, and I'll let you know when I'm done disinfecting and waiting at the door to open it for you. 

  • Use of hand sanitizer required upon arrival in the studio.

  • Please minimize extra/loose belongings and do not bring in food or drink other than water. Dress warm or bring a jacket if desired as I have removed the blanket.

  • Talking will be limited during service to minimize risk of transmission.

  • Absolutely no guests or children, no exceptions. Only the person receiving a service will be permitted to enter.

  • I will send a COVID-19 waiver prior to your first appointment, this must be filled out and returned before your appointment time. I will check in with you the day before each appointment after that to confirm any new symptoms.

THANK YOU FOR YOUR COOPERATION AND UNDERSTANDING!

POLICIES

What you need to know

Cancellations, Payment, & Communication

UPDATED COVID POLICIES:

  • Please cancel or reschedule your appointment as soon as you know you won’t be able to make it.

  • Cancellations with less than 48 hours notice will be charged 50% of the appointment cost.

  • Cancellations/rescheduling with less than 24HRS notice will be charged 100% of the appointment   cost.

  • No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done with a complimentary 30 minute express touch up application or product. Any concerns addressed after 72 hrs of your last appointment or if you fail to follow the proper after care instructions, you will be charged at full price for the service.

  •  If you don’t show up to your scheduled appointment time, you will be charged 100% of the appointment cost.

  • A credit card is kept on file for all clients. This card will not be charged unless you cancel your appointment with less than 24 hours notice or if you do not show up to your appointment.

  • If you have frequently cancelled or if you have been a no-show to an appointment, I will require you to prepay for your appointment in order to book with me.

  • Due to health and safety concerns, guests, kids, and pets are not allowed.

  • You must be 18 or older to book an appointment.

  • Payments are accepted in cash or on a card. Venmo.

  • Clients must book their own appointments online or in person with me.

  • You will receive an automated reminder text and/or email three days prior to your scheduled appointment.

  • Clients are responsible for arriving to their appointments on the correct day at the correct time.

  • If you are early to your appointment, please wait in your car until your scheduled appointment time.

  • Your appointment begins and ends at the scheduled time, even if you are late. Please plan accordingly for traffic, trains, etc.The best way to get a hold of me is to text me at 253-256-3045. I will respond as quickly as I can during my normal business hours.

  •  If it is your first appointment, please reach out to me for the address.

 

 

 

* Please stay updated with DLS polices. DLS policies are subject to change without a notice. Click HERE  for DLS polices. 

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